Safe Gaming

Unibet Responsible Gaming — Stay in the game, stay in control

Gaming is best enjoyed as entertainment. At Unibet, we want you to always play within your limits and have fun. This page has everything you need to game responsibly.

24/7 Support Available
18+ Age Restriction
100% Voluntary Exclusion Features

Quick Navigation

Warning Signs to Watch For How to Set Your Limits Self-Exclusion Features Parental Controls How to Get Help

Our commitment

How we support you

To promote responsible gaming on Unibet, we've put a range of effective tools and features in place — all within easy reach.

Deposit limit settings

Set your own daily, weekly, or monthly deposit limit. Once a limit is applied, it takes effect immediately — you can lower it at any time, but increases are not applied right away.

Time Limits & Breaks

Set a time limit for each session. When the time is up, the system will remind you to take a break — helping reduce the risk of playing too long.

Cooling-Off Period

If you need a short break, you can pause your account for anywhere from 24 hours to 6 weeks. During this time, no betting or deposits will be possible.

Permanent Self-Exclusion

If you feel gaming is getting out of control, there is an option to permanently close your account. Once activated, it cannot be reopened for a minimum of 6 months.

Parental Controls

If there are minors in your household, use third-party parental control software. Unibet is for users aged 18+ only.

24/7 Support

Our support team is available around the clock for any responsible gaming questions. Reach out via live chat or email and we'll get back to you quickly.

01 What is responsible gaming?

Responsible gaming means treating gaming as a healthy form of entertainment — where you decide how much to play, how much to spend, and when to stop. At Unibet, we believe gaming is for fun, not to relieve stress or as a guaranteed way to make money.

Responsible gaming means keeping a healthy balance between gaming and your family life, finances, and mental wellbeing. Problems arise when gaming starts interfering with your daily responsibilities, or when you keep playing to chase your losses.

Unibet wants you to always play mindfully. That's why this page covers every aspect of responsible gaming in detail — from recognizing the signs to finding the help you need.

Keep in Mind

Gaming is entertainment, not an investment. There's no guaranteed win on any bet, and chasing losses with more bets is never the answer.


02 Signs of Problem Gaming

It's not always easy to notice when a gaming habit becomes a problem. If you recognize any of the signs below, it may be time to take a closer look:

Financial warning signs

  • Spending beyond your budget
  • Betting with borrowed or loaned money
  • Placing more bets to recover lost money
  • Unable to cover bills or household expenses

Emotional Signs

  • Feeling restless or irritable when not gaming
  • Being dishonest with family about gaming
  • Impact on work, studies, or relationships
  • Trying to stop but unable to

Time-Based Signs

  • Playing much longer than you planned
  • Regularly staying up late to game
  • You've given up other hobbies or activities
  • Neglecting time with family or friends

Social Signs

  • Straining relationships with loved ones
  • Using gaming to cope with loneliness
  • Colleagues or friends are expressing concern
  • Hiding your gaming activity
Even one or two signs are worth taking seriously

If any one or two of these signs have persisted for a while, don't ignore them — talk to our support team. The sooner you address it, the easier it is to resolve.


03 Check Yourself

Answer the following questions honestly. If most of your answers are "yes", consider using our responsible gaming tools or reaching out for help.

1

Have you ever spent more than your planned budget and felt regret afterwards?

2

Have you placed bigger bets after a loss to try to win back what you lost?

3

Have you ever tried to stop gaming but couldn't?

4

Have family or loved ones expressed concern about your gaming habits?

5

Are you prioritizing gaming over work, studies, or time with family?

6

Do you continue betting even when you're under financial pressure?

7

Do you feel irritable, anxious, or restless when you're not gaming?

Result Analysis

1–2 "Yes" answers: Caution is advised. 3–4 "Yes" answers: Set limits and take a break. 5+ "Yes" answers: Please seek professional help.


04 What types of limits you can set

Unibet gives you the option to set various limits so you stay in control of your gaming experience. These limits are simple to activate and take effect immediately.

Limit Type Description Active period
Daily Deposit Limit The maximum amount you can deposit in a single day Instant
Weekly Deposit Limit Maximum total deposits over a 7-day period Instant
Monthly Deposit Limit Maximum total deposit for the entire month Instant
Bet Limit Maximum amount per bet Instant
Loss limit Maximum amount you can lose within a set period Instant
Session Time Limit How long you can play in a single session Instant
Important rules

Decreasing a limit takes effect immediately. Requests to increase a limit, however, require a waiting period of up to 7 days — this is a deliberate safety measure.


05 How to Set a Limit

You can easily set responsible gaming limits directly from your Unibet account. Just follow the steps below:

1
Log in to your account

Log in to your Unibet account and click on the profile icon.

2
Go to the "Responsible Gaming" menu

Go to Settings or the Account menu and select the "Responsible Gaming" option.

3
Select a Limit Type

Deposit, wagering, loss, or time limits — pick whichever type suits your needs.

4
Enter an amount or time

Enter the limits that work for you — daily, weekly, or monthly, whichever you need.

5
Confirm

Your limit takes effect immediately after you save or confirm. A confirmation message will be sent to your email.


06 Self-Exclusion Process

If you feel gaming is slipping out of your control and a short break isn't helping, self-exclusion is the most effective step. This feature lets you close your account completely for a set or indefinite period.

Temporary Exclusion

  • For 6 weeks, 3 months, or 6 months
  • No betting or deposits will be possible during this period
  • Reactivation request required after the period ends
  • A 7-day cooling period applies

Permanent Exclusion

  • Minimum 5 years or permanent closure
  • The account will be fully deactivated
  • You will not receive any promotional emails
  • Any available balance will be refunded
After Activating Self-Exclusion

Once self-exclusion is activated, your account cannot be reopened before the set period ends. This is intentional — to prevent impulsive decisions from undoing your progress.


07 Tips for Safe & Enjoyable Gaming

Responsible gaming isn't about quitting — it's about playing smart. Follow these tips to keep gaming fun every time:

Set Your Budget First

At the start of each month, decide how much you're willing to spend on gaming. Once that amount is used up, the session ends.

Time Your Play

Set a timer before you start playing. When it goes off, stop — save it for another day.

Play for fun

Play for the fun of it, not for the winnings. A win is a bonus — a loss is a lesson.

Take Regular Breaks

Every 30–45 minutes, step away, drink some water, and give your eyes a rest.

Not While Drinking

Avoid placing bets when drinking or under stress — your ability to make sound decisions is impaired.

Don't chase your losses

Chasing losses with bigger bets is never the answer. Step away and clear your head.


08 Protection of Minors

Unibet strictly enforces an 18+ policy. Age is verified at registration, and any suspicious account is reviewed without delay. If you have children or teenagers at home, take these steps to keep them safe:

  • Never share your Unibet account password with anyone.
  • Install parental control software on your devices.
  • Don't leave gaming apps or websites open while you're logged in.
  • Have an open conversation with your children about the risks of online gaming and betting.
If an underage user is identified

If a user is found to be underage, their account is closed immediately and any deposited funds are returned. Contact our support team to report a concern.


09 How to Get Help

Problem gambling is a recognised mental health condition, and with the right support it can be overcome. Seeking help is not a sign of weakness — it takes real courage.

Unibet Support

Our responsible gaming team is available 24/7. Reach us via live chat or email.

[email protected]

Professional Advice

Speak with a mental health professional or counsellor. Contact your nearest hospital or health centre for support.

Use your local mental health helpline.
Keep in Mind

Reaching out for help will not result in your account or personal details being shared anywhere. All contact with us is completely confidential.


10 FAQ

No, setting limits is not mandatory. However, Unibet strongly recommends that all players set their own budget and time limits. It's the most effective way to keep your gaming responsible.

For temporary exclusion, you may reapply once the period ends and a 7-day cooling-off period has passed. For permanent exclusion, a minimum wait of 5 years is required before your case will be reviewed.

Yes. If a family member or someone you trust believes you need help, they can contact our support team. We will verify the relevant details and take the appropriate steps.

A cooling-off period is a short-term break (24 hours to 6 weeks) during which your account is temporarily suspended. Self-exclusion is a longer-term measure — from a minimum of 6 months up to permanent. If the problem is serious, self-exclusion is the right choice.

Yes, completely free of charge. Limit setting, cooling-off, self-exclusion — all tools are available to Unibet account holders at no cost. There is no fee to use any of these features.

No. Decreasing a limit takes effect immediately, but requests to increase a limit only become active after 7 days. This delay is intentional — it's designed to prevent impulsive decisions that could lead to overspending.

Start Safe

Play responsibly, enjoy Unibet

Open an account today and set your limits from day one. Unibet is here to support a safe, enjoyable, and responsible gaming experience every step of the way.

Free Registration 18+ Only Instant limit controls
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