Unibet Terms and Conditions — Terms of Use

By accessing or using the Unibet website or app, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between Unibet and each registered user.

Unibet is an internationally licensed online gaming platform. To use our services, you must agree to and comply with these Terms and Conditions. Unibet reserves the right to suspend or terminate any account that fails to comply.

When registering with Unibet, you are required to provide accurate and complete information. Opening an account with false or misleading information is a violation of these Terms and Conditions and may result in immediate account closure.

Each individual may only register one account. If multiple accounts are found under the same person, all accounts will be closed and any accumulated bonuses or winnings may be forfeited. Unibet uses advanced technology to detect and prevent this type of fraud.

• The name, date of birth, and contact details provided at registration must be accurate.
• Keep your account password confidential — do not share it with anyone.
• If you suspect unauthorized access to your account, contact Unibet Support immediately.
• Complete your email verification within 30 days of registration.
• Update your account information promptly whenever any details change.

You must be 18 years of age or older to use Unibet's services. Minors are strictly prohibited from opening accounts or participating in any gaming activity. Unibet may request identity documents or other proof of age at any time.

Additionally, residents of countries where online gaming is prohibited by law are not permitted to open an account with Unibet. It is your sole responsibility to comply with your local laws.

Unibet accepts deposits via popular mobile banking services in Bangladesh, including bKash, Nagad, and Rocket. All deposits are credited to your account instantly, with no hidden charges.

• The minimum deposit amount may vary depending on the payment method.
• If a deposit fails, please contact your payment provider.
• Unibet does not accept payments from third-party accounts.
• The same-source rule applies for deposits and withdrawals.
• Unusual payment activity may be placed on a temporary hold pending investigation.

Unibet stores all payment information securely and complies with the international payment security standard PCI-DSS. Your financial data is always protected.

To withdraw funds from Unibet, you must first complete KYC (Know Your Customer) verification. This is a one-time process that makes all future withdrawals faster. Verification requires you to submit a copy of your National ID or passport.

• Withdrawals are typically processed within 1–3 business days.
• A minimum withdrawal amount applies — see the Cashier section for details.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be temporarily suspended in cases of suspicious activity.
• If a withdrawal request is cancelled, the funds will be returned to your account.

Unibet regularly offers various bonuses and promotions. Each offer has its own terms, which you should read carefully before claiming any bonus. All bonus offers apply exclusively to valid, verified accounts.

The welcome bonus is available to new members only and can be claimed once per account. Any attempt to claim multiple bonuses by opening multiple accounts may be detected by our system, resulting in the closure of all associated accounts.

• Once a bonus is claimed, wagering must be completed within the specified time frame.
• Not all games contribute equally to bonus wagering — please refer to the terms of the specific offer.
• Winnings generated from bonus funds cannot be withdrawn until the wagering requirements have been fulfilled.
• Unibet reserves the right to modify or cancel any bonus offer at any time.
• In cases of bonus abuse, the bonus and any associated winnings will be voided.

All games on Unibet are powered by internationally certified Random Number Generator (RNG) technology. Every game outcome is entirely random and cannot be influenced by any party. Independent third parties regularly audit this RNG system.

Game results may be voided due to a technical error or system failure, in which case your wager will be refunded to your account. Unibet does not honour any game outcome that was generated as a result of a technical fault.

• If your internet connection drops during a game, your bet will remain on hold.
• In Live Casino, the dealer's decision is considered final.
• For Sports Betting, the odds at the time of placing the bet will apply if odds change.
• Using dishonest methods or unauthorized software in any bet is strictly prohibited.
• Any dispute regarding a game result must be raised within 72 hours.

Unibet believes gaming should be a form of entertainment, not a source of income. That is why we encourage every player to game responsibly. The platform offers several tools to help you set your own limits and stay in control.

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Loss Limit: Set a limit on how much you can lose within a given period.
• Session Limit: Decide in advance how long you plan to play.
• Reality Check: A notification will appear at set intervals to remind you how long you have been playing.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Cooling-Off Period: Take a break and make decisions with a clear head.

If you feel that gaming is having a negative impact on your life, do not hesitate to reach out to our support team. We are always ready to provide the help you need.

Unibet complies with international Anti-Money Laundering (AML) policies. As part of this, all users are required to complete the KYC verification process. This only needs to be done once, and all future transactions will be smoother as a result.

The following documents are typically required for KYC verification:

• A clear photo of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method.

All submitted documents are secured with 128-bit SSL encryption and can only be accessed by authorized personnel. Unibet never sells or transfers your personal information to third parties.

You can request to close your Unibet account at any time. If you have a remaining balance, you will need to complete the withdrawal process first. Any unused bonuses will be automatically forfeited upon account closure.

Unibet may close or suspend your account for the following reasons:

• Violation of these Terms and Conditions.
• Providing false or misleading information.
• Operating multiple accounts.
• Attempting to abuse or fraudulently exploit bonuses.
• Money laundering or suspicious financial activity.
• Evidence of being underage is found.

All content on the Unibet platform — including logos, graphics, software, games, text, and other materials — is the intellectual property of Unibet or its licensors. Copying, distributing, or modifying this content for anything other than personal, non-commercial use is strictly prohibited.

Unibet's trademarks, brand name, and logos may not be used without prior written permission. Violations may result in legal action.

Unibet reserves the right to update these Terms and Conditions at any time. For significant changes, a notification will be sent to your registered email or posted on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

These Terms and Conditions are governed by the laws of Unibet's licensing authority. Any disputes will first be addressed through Unibet Support. If a resolution cannot be reached, the matter may be escalated to the relevant regulatory authority.

Any legal claim against Unibet must be filed within six months of the date of the incident. Claims submitted after this period will not be accepted.

If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply in full.